USING A CREDIT/DEBIT CARD VIA INVOICE, must send a copy of your GOVERNMENT ISSUED ID & CREDIT/DEBIT CARD (both must match as far as NAME) this is only for processing purposes and to avoid any FRAUDULENT issues. WHEN PAYING VIA INVOICE YOU ARE AGREEING TO THE POLICY SET IN PLACE
MUST BE DEPOSIT READY WHEN BOOKING OR BOOKING IS DELETED WITHIN 24hr
WE NO LONGER TRAVEL UP ANY STAIRS WITH OUR TABLES UNLESS YOU ARE WILLING TO CARRY IT UP THE STAIRS FOR US (no exceptions)OCCUPATIONAL HAZARD AND VERY HARMFUL TO THE LOWER LUMBAR AREA OVER TIME
ALL SERVICES WITH DECOR OR ADDING CHEF SERVICES MUST BOOK 48-72hrs (IN ADVANCE)
DEPOSIT IS NON REFUNDABLE & NO CREDITS ON PREMIUM COUPLES PACKAGES, SPA PARTIES OR SPA~DAY~AT~HOME PACKAGES (any package that includes rose petals /candles, decor, mimosa/spatini bar, balloons, keepsake robes and Etc.)
NO KIDS/PETS/EXTRA GUESTS during Appointments Allowed in Area of Massage Please
ALL CELL PHONES SILENCED (want you in a relaxing state of mind)
I DO NOT ANSWER PHONE CALLS/TEXTS/DMs Before or After HOURS OF OPERATION
SPA PARTY POLICY-EVENT OR CORPORATE CHAIR MASSAGE ONCE BOOKED NO REFUNDS ON DEPOSIT. IF A MEMBER OF SPA PARTY /EVENT OR CORPORATE IS A NO-SHOW OR UNABLE TO ATTEND YOU WILL STILL BE HELD ACCOUNTABLE FOR THE ENDING BALANCE.(NO EXCEPTIONS)No Transfers Of Deposits Accepted as well.
ALL APPOINTMENTS BOOKED THERE IS A 50% DEPOSIT BEFORE CONFIRMED
Any Cancellations done the Day of Scheduled Appointment No Refunds but can reschedule date within 30days of Original Scheduled Booking without Having to pay another DEPOSIT
SAME DAY APPOINTMENTS MUST PAY IN FULL to confirm appointment
INCONVENIENCE/LATE FEE IS $50/ PER THERAPIST for 30 MINS AFTER 30MINS YOU WILL BE CHARGED FOR ANOTHER SESSION or APPOINTMENT WILL BE CANCELLED (please be mindful that we do have other appointments)
IF FEELING SICK OR ANYONE IN YOUR RESIDENCE SICK PLEASE DO NOT BOOK. IF ANY SIGNS OF SICKNESS OBSERVED BY THERAPIST APPOINTMENT WILL BE TERMINATED AND NO REFUND WILL BE GIVEN..
ALL SALES ARE FINAL. ONCE BOOKED NO SWITCHING OF SERVICES OR PACKAGES UNDER NO CIRCUMSTANCE!!!! YOU MAY ADD ON SERVICES ONLY !!!
