MUST BE DEPOSIT READY WHEN BOOKING OR BOOKING IS DELETED WITHIN 24hr
WE NO LONGER TRAVEL UP ANY STAIRS WITH OUR TABLES UNLESS YOU ARE WILLING TO CARRY IT UP THE STAIRS FOR US (no exceptions)OCCUPATIONAL HAZARD AND VERY HARMFUL TO THE LOWER LUMBAR AREA OVER TIME
ALL SERVICES WITH DECOR OR ADDING CHEF SERVICES MUST BOOK 48-72hrs (IN ADVANCE)
DEPOSIT IS NON REFUNDABLE & NO CREDITS ON PREMIUM COUPLES PACKAGES, SPA PARTIES OR SPA~DAY~AT~HOME PACKAGES (any package that includes rose petals /candles, decor, mimosa/spatini bar, balloons, keepsake robes and Etc.)
NO KIDS/PETS/EXTRA GUESTS during Appointments Allowed in Area of Massage Please
ALL CELL PHONES SILENCED (want you in a relaxing state of mind)
I DO NOT ANSWER PHONE CALLS/TEXTS/DMs Before or After HOURS OF OPERATION
SPA PARTY POLICY- ONCE BOOKED NO REFUNDS ON DEPOSIT. Credit of Travel Fees will be Given. IF A MEMBER OF SPA PARTY IS A NO-SHOW OR UNABLE TO ATTEND YOU WILL STILL BE HELD ACCOUNTABLE FOR THE ENDING BALANCE.(NO EXCEPTIONS)No Transfers Of Deposits Accepted as well.
No REFUNDS ON DEPOSITS…only CREDITS GIVEN TO USE BEFORE A GIVEN EXPIRATION DATE(restrictions do apply)(Spa Parties Do Not Receive Refunds only Credits on Travel Fee ONLY !!!
Any Cancellations done the Day of Scheduled Appointment (no refund and no credit will be given NO EXCEPTION!!!)
SAME DAY APPOINTMENTS MUST PAY IN FULL to confirm appointment
IF FEELING SICK OR ANYONE IN YOUR RESIDENCE SICK PLEASE DO NOT BOOK. IF ANY SIGNS OF SICKNESS OBSERVED BY THERAPIST APPOINTMENT WILL BE TERMINATED AND NO REFUND WILL BE GIVEN..
ALL SALES ARE FINAL. ONCE BOOKED NO SWITCHING OF SERVICES OR PACKAGES UNDER NO CIRCUMSTANCE!!!! YOU MAY ADD ON SERVICES ONLY !!!